Get in Touch With Us
Whether you have a question about a casino we have covered, want to flag something that needs updating, or have a suggestion for future content, this page explains the best way to reach us and what happens once your message arrives.
How to Contact Us
Email is the most direct route to our editorial team. We read every message personally and aim to reply within two working days. Please write to us at [email protected].
To help us get back to you as quickly as possible, a short note explaining the nature of your enquiry at the top of your message makes a real difference — it means we can send it straight to the right person without any back and forth.
What We Can Help With
We receive a range of messages from readers, operators and partner organisations. The most common reasons people get in touch include:
- Content questions — If something on a review page is unclear, or you would like more detail about how a casino or offer works, we are happy to help where we can.
- Corrections and accuracy — We take the accuracy of our reviews seriously. If you have spotted something that looks out of date or incorrect — a bonus figure, a policy change, a broken link — please let us know. We will investigate and update accordingly.
- Reader feedback and suggestions — If there is a topic, casino or feature you would like to see covered on the site, we genuinely welcome suggestions. Our non GamStop casino listings evolve partly because of what readers tell us they need.
- Editorial and partnership enquiries — If you represent a brand or organisation and want to discuss how we work together, please introduce yourself and outline what you have in mind. We review all partnership approaches against our editorial standards before proceeding.
- Responsible gambling concerns — If you or someone you know has concerns about gambling behaviour, please mention this in your message and we will point you towards appropriate support resources in Great Britain.
What to Expect After You Email
Every message is read by a member of the editorial team — we do not use automated replies in place of a real response. Our target is to get back to you within two working days. During particularly busy periods it may take a little longer, but we will always follow up.
If your enquiry is time-sensitive, saying so in your subject line is the most reliable way to flag it.
A Note on How We Work
Best Online Casinos is an independent comparison site. Our reviews are based on editorial research and verification, and commercial relationships with operators do not determine how casinos are ranked or rated. If you have concerns about any recommendation on this site, or believe something has been presented inaccurately, we want to hear about it — reader scrutiny helps us maintain standards that are useful and trustworthy.
We publish for readers aged 18 and over in Great Britain. Any enquiry related to site content, editorial policy or a specific review will be treated seriously and responded to by a real person.
Thank you for taking the time to get in touch. We look forward to hearing from you.